Common questions about Dinner in the Sky

If you’ve got more questions and we’ll do our best to answer, just shoot us an email at info@skydine.ca

  • Safety

    • Dinner in the Sky® is a product developed by Events in the Sky according to two key words: Exclusivity and Safety. We want to provide our clients with the most exclusive experiences ever dreamt of in a completely safe way. All our concepts are designed accordingly to the German norm DIN 4112. Products are built in Belgium under the control of Rheinland TÜV. This obsession for safety is probably one of the reasons why Dinner in the Sky® is now operated in more than 40 countries and got the official authorizations from the toughest countries such as US, Canada, Australia, South-Africa etc.  Dinner in the Sky was launched in 2006 and has been operating for over 10 years, during which not one incident has happened.

  • Important Information

    • Minimum height of the guest must be at least 1.50 m 4’9 ft
    • An adult must accompany guest who is under age of 18 years old
    • Experience is possible for wheelchair users and people with mild disabilities
    • No alcohol will be served to minors – Please bring valid government ID

  • What if I need the restroom

    • Dinner in the Sky has been hosted thousands of times and this question comes up a lot, washroom facilities will be provided on the ground and we recommend that you go before getting on the platform. We will lower the platform half way through the service to allow any bathroom breaks. If for any reason you need to use the bathroom during service, just ask an attendant and we will lower the platform for you, it only takes a minute to get down!
    • Time will not be docked for restroom breaks.

  • Good to know

    • Please inquire about our vegetarian menu and report any food allergies in advance
    • Guests who appear to be intoxicated will not be permitted to board the Dinner in the Sky restaurant due to safety reasons
    • Unaccompanied children will not be permitted to participate
    • Please arrive at least 45 minutes before the indicated time of your lift
    • Each trip lasts an hour
    • If you arrive late, your reservation will be canceled with no refund
    • Don’t forget to take your booking confirmation with you

  • What to bring

    • Weather appropriate clothing
    • Please remember that the wind at the height of 50 m is slightly stronger, temperatures can be slightly lower
    • Please take your phones, photo and video cameras along to shoot the breathtaking moments of your dining experience in the sky

  • Weather

    • Lifts will be made and meals served during rainy weather conditions
    • Lifts will be delayed or canceled in case of wind stronger than 15 m/s and/or thunderstorm
    • Lifts can be canceled or delayed shortly before your scheduled lift time due to weather conditions

  • Group Size

    • Maximum group size for one lift is 22 persons

  • Cancellation Policy

    Dinner in the sky has a no cancellation policy. Refunds will be issued if your event date and time are canceled.  Tickets are transferable.

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